SHOP POLICIES

AT HOUSE OF MR. BOND, it is all about interesting, fun, and enjoyable creations for wearing it, displaying at home and anywhere else. We design jewelry, original art, and home decor! All of our products also make great gifts for friend, family, or co-workers. Our opening hours are Monday-Friday but we will try to reply all of you during the weekends at times, too. We hope you like our stuff and have fun here!

HOUSE OF MR. BOND

PAYMENT

Our preferred method of payment is via pay pal. Full payment is required prior to shipment. Please let us know if you have any payment questions.

HOUSE OF MR. BOND

SHIPPING

We are thrilled to offer both domestic and international shipping to our customers. While we do ship internationally, we are not responsible for import duties, fees and taxes on the item, which are decided at the time your order reaches your country. Customs clearance or any other charges required by your country is the customer’s responsibility. HOUSE OF MR. BOND does not have any control over these international shipping laws that differ from country to country. Orders will be packaged and shipped once a week on Friday. Also note that when your package is shipped, you will receive notification via e-mail. For domestic orders, please allow 5-9 days and up to 3 weeks for all international orders as some of the items are hand-made and need to be ordered. The costs will vary per size of piece. We will also carefully wrap and inspect each order prior to shipping. Orders will ship within five days of received payment if the item is available. Please allow at least 1-2 weeks for custom orders. Do not hesitate to contact us with any shipping questions you may have. Gift Wrapping is also available upon request. Any items we feel can be combined in shipping we have noted in the column. However, other items we feel may be damaged during shipping may need to ship in another package. However, if you are interested in purchasing more than one item, please let us know so we can figure out the best and most cost efficient shipping method.

HOUSE OF MR. BOND

REFUND AND EXCHANGE

At this time, we are not able to process returns or exchanges. All sales are final. If an item you order is no longer available, or the price has changed, we will notify you via e-mail of the changes as early as possible. If for some reason we are unable to contact you, we will cancel the order. Please be aware that we will not substitute any item without permission from both parties. We exercise the right to cancel any order you have attempted to make. The item you tried to order may have suddenly become unavailable, or we may decide to reject the order for reasons that will be kept confidential. You will be notified by e-mail if your payment has been refused and you will not be charged.

HOUSE OF MR. BOND

ADDITIONAL POLICIES & FAQs

HOUSE OF MR. BOND is open to communications regarding custom orders, bulk orders, and international orders. Please contact us through email at houseofmrbond [at] gmail.com

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